Can't install chat, error 2739

anonymous_chat

Can't install chat, error 2739

Postby anonymous_chat » Tue Dec 09, 2008 6:59 am

Hi!
I cant install Vypress Chat. Installer write: "Internal Error 2739".
OS Windows Vista.

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vypress
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Re: Can't install chat, error 2739

Postby vypress » Tue Dec 09, 2008 7:17 am

Please, read the information below, it should help you to resolve the problem:

Problem(Abstract)
This technote provides instructions on how to possibly resolve the error Internal Error: 2739 when installing Vypress Chat on systems running Microsoft® Windows Vista™.

Cause
Error: 2739 means that the install could not access JScript run time for a custom action.
This error may be caused by a custom action that is based on certain scripting dynamic link libraries (DLL) on the host.
The DLLs needed for this install may not be properly registered.

Resolving the problem
Note: Not every instance of this error relates to this solution.
Manually register the following dll(s) through the command line using these specific commands:
regsvr32 c:\windows\system32\vbscript.dll
regsvr32 c:\windows\system32\jscript.dll
* For Windows Vista 64 Bit the dlls are located in the SysWOW64 directory

Note: You must be an Administrator to register the dlls.
Once these dll(s) have been registered, you can proceed with the installation.


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