Unable to send Instant Messages

anonymous_chat

Unable to send Instant Messages

Postby anonymous_chat » Tue Dec 02, 2008 8:53 am

The IM’s are not working properly. Some people are not able to IM other people until they IM them first.
Please help!

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vypress
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Re: Unable to send Instant Messages

Postby vypress » Tue Dec 02, 2008 10:05 am

You should to check that an appropriate network interface is selected in the "UDP" tab of the "Network Settings" dialog.
The problem may be also caused by the Windows Firewall that blocks Vypress Chat on the computer.
Try to turn off the Windows Firewall. If it is helpful so you should to reconfigure the Windows Firewall to enable communication for Vypress Chat over the TCP/IP port 8167 (it is a default value and can be changed in the "UDP" tab of the "Network Preferences" dialog) for TCP and UDP (multicast and broadcast) protocols; it is important to enable communications for both protocols.
Check also your antivirus software if it is installed on your PC.


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